| | 1 | = Trouble Shooting - Computers |
| | 2 | |
| | 3 | == Information about the Computers |
| | 4 | |
| | 5 | You can find several informations about the Computer on La Palma on the [[computing Computing page]] |
| | 6 | |
| | 7 | == Restarting a hanging PC |
| | 8 | |
| | 9 | __Symptom__ |
| | 10 | |
| | 11 | - the PC can't be reached per ssh, or something similar |
| | 12 | - be aware, that when all computers (expect for gate) seems to hang, its normally data which hangs, the other only try to mount the home from data, so they hang too |
| | 13 | |
| | 14 | __Solution__ |
| | 15 | |
| | 16 | if it's not to late in the night, try to call an expert before you power cycle the computers |
| | 17 | |
| | 18 | When you have to restart more than one PC, be sure you follow the Start-up procedure mentioned [[computing here]] |
| | 19 | |
| | 20 | Power cycle the hanging computer from any other computer on the FACT internal network: |
| | 21 | |
| | 22 | - go in /usr/local/bin |
| | 23 | - execute one off the following scripts: aux_off, gui_off, gate_off, daq_off, data_off |
| | 24 | - wait a few minutes |
| | 25 | - execute one off the following scripts: aux_ON, gui_ON, gate_ON, daq_ON, data_ON |
| | 26 | - Rebooting will take a few minutes for aux, gui, gate and about 10 min. for daq and data, respectively |
| | 27 | |
| | 28 | or power cycle the hanging computer manually from the FACT-container |