wiki:TroubleShootingFtus

Trouble Shooting - FTUs

ftm in state ERROR:

Symptom

  • ftmctrl in state ERROR
  • one FTU is not green in the FTU tab of the GUI

Solution

  • stop dimscript
    • dimctrl --stop from a bash
  • switch off the trigger and try *Ping* (FTU-tab)
    • a FTU can erroneously be marked as *in error* after the GUI has been restartet, a *Ping* resolve that
  • if this doesn't help do a Crate Reset (see <A HREF="#tscratereset">above</A>)

Not Helping

  • stopping fadctrl or ftmctrl
  • Reset other or all Crates
  • quiting or killing any program
  • power cycling the camera

ftmctrl in state ClockCondError?:

Symptom

Solution

  • FTM_CONTROL/RESET_CONFIGURATION
  • or the MCP Reset button
  • make sure that the clock conditioner is locked before data taking

Not Helping

Last modified 5 years ago Last modified on Aug 8, 2013, 10:47:29 AM